There are times I feel like this is what I do for a living:
Bob Slydel: What you do at Initech is, you take the specifications from the customers and you bring them down to the software engineers.
Smykowski: Yes. Y–Yes. That’s– That’s right.
Bob Porter: Well, then I just have to ask, why couldn’t the customers just take them directly to the– to the software people, huh?
Smykowski: Well, I’ll tell you why. Uh, because… engineers are not good at dealing with customers.
Bob Slydel: Uh-huh. So, you physically take the specs from the customer?
Smykowski: Well… no. M-My secretary does that, or they’re faxed.
Bob Slydel: Uh-huh.
Bob Porter: So then you must physically bring them to the software people.
Smykowski: Well… no. Yeah, I mean, sometimes.
Bob Slydel: What– What would you say you do here?
Smykowski: Well, look, I already told you. I deal with the goddamn customers so the engineers don’t have to. I have people skills! I am good at dealing with people! Can’t you understand that? What the hell is wrong with you people?!